Many Ring Doorbell users have experienced problems with their Ring Doorbell not charging properly. So, what exactly is going on here?
The Ring doorbell is a clever, well-made device that allows owners to know who is at their door whether they are at home or at work.
If your Ring Doorbell is not charging, it could be due to a number of issues, including a bad Wi-Fi connection, a low voltage power supply, the device shutting down frequently, or a defective item.
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You can fix this by using the troubleshooting methods listed below.
If your Ring Camera Doorbell is tethered but not charging, it may poorly capture video and audio.
So, why does Ring Doorbell have a hardwired connection but does not charge? It’s possible that the hardwired Ring Doorbell isn’t charging because of:
1) No Wi-Fi Connection.
2) A malfunctioning device
3) The voltage provided by the transformer is insufficient.
Before going to figure out why your ring doorbell is not charging and begin the troubleshooting procedure, you’ll need to perform a fast test.
Go to the “settings” section of the Ring App. If “Device Health” is “Good,” there is no power or voltage concern.
Ring Doorbell Customer Service must be contacted. If your device is proven to be defective, Ring will give you a replacement.
However, if the Ring Doorbell 2 is displaying low voltage, you must follow the steps in this troubleshooting guide.
Also, make sure the Ring Doorbell transformer is receiving enough power, as Ring requires 16+ Volts AC to function properly.
Getting to the Bottom of Your Doorbell Power Issue
The best approach to remedy the doorbell power issue is to use a Pro Power kit V2 to bypass your doorbell.
You can, however, contact Ring Customer Support if you are unable to do so. For those in the United States, dial 1 800 656 1918; for people in other countries, go here.
Getting around your Ring Doorbell
Make sure the electricity is turned off before beginning the bypass. Open the doorbell cover and undo the “Front” and “Trans” screws. You can use a screwdriver to remove the old power kit wiring.
Remove the protective seals from the new Pro Power Kit V2. The wires from the bell will automatically lock themselves if they are inserted into the bypass holes supplied.
Place the ring Doorbell cover back in place and switch on the house’s power. Select your doorbell in the Ring App and change the device type to “None.”
You have to turn off Ring Doorbell. You can now use your Doorbell without any problems.
If the bypass method does not work for you, you should try replacing the doorbell transformer.
Ring Doorbell Transformer Kit Installation
The installation of a new doorbell transformer is not difficult, but you must exercise caution because even a minor error might result in an electric shock.
Shutting off the power breaker is the first thing you should do. Because you’re working with electricity, it’s best to be cautious. You can discover the transformer behind the doorbell chime or in your electrical circuit box.
Disconnect the wires that run from the doorbell transformer and are plugged into the power supply. Remove the two wires that are screwed to the transformer as well.
Remove the old transformer and replace it with the new one, connecting the wires the same way you did with the old one. Take a photo of the old transformer to use as a guide when connecting the new cables.
It’s now time to re-establish the house’s power. Check the health of your Ring Doorbell in the Ring App; if it says “Fine” or “Very Good,” your Doorbell is good to go.
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Examine the Battery Life.
You’ve lately seen your Ring doorbell’s low battery warning. It’s obvious that it’s time to charge it. It still says low battery after hours of charging, leading you to assume your Ring doorbell isn’t charging properly.
The first step is to determine how long the battery will last. How do you go about doing this? Do you check the device for a battery life indicator? Actually, you can check this via the program itself. Let’s check at the steps you’ll need to take:
- On your phone, open the Ring app.
- Then select ‘Devices.’
- Select your unit by clicking on it.
- After that, select ‘Device Health.’
- Power Ring Status you should be checked.
It’s good news if the ‘Power Status’ reads ‘Good’ or ‘Very Good.’ However, there are a few alternative options.
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Why does the Ring Doorbell’s power supply appear to be insufficient?
Any of the following causes could be causing your Ring doorbell is not charging to report an insufficient power supply.
- Wi-Fi connections are frequently lost.
- When the button on the doorbell is pressed, it turns off.
- The internal doorbell chime is not working properly.
- There is an issue with the Night Vision feature.
- During every live event, there is a risk of freezing.
All of these factors, however, can be examined in the Ring App by looking at the device’s health. A solid blue light on the top of the Ring Doorbell indicates that it is completely charged.
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Relevant Questions
Why isn’t my ring doorbell recording anything?
There could be three reasons why your doorbell isn’t recording and you can’t view any video on your app.
It could be due to a faulty internet connection on your smartphone, a slow internet connection, or a faulty router-to-ring device connection.
Is the battery charged by the hardwired Ring Doorbell?
Yes, the hardwired Ring Doorbell maintains the battery charged at all times, so you won’t have to keep track of it.
Hardwiring basically involves connecting another wire through your walls, doors, and windows to use your old doorbell connection for your Ring doorbell.
Is it possible to use the Ring doorbell without a battery? While some Ring doorbell devices require a battery, the new Ring-Pro and Elite doorbells do not.
Keep the Battery Charged
As you can see, there are a variety of reasons why is Ring doorbell battery is not charging. Get to know the variables that deplete the battery in order to prolong its life and keep your home safe.
It’s possible that the cause is as simple as the cold temperature. Other times, it’s a problem with the wiring or a faulty device.
Now it’s your turn: are you happy with your Ring doorbell? Aside from the battery, have you experienced any other troubles with it? Please share your thoughts in the comments box below.
How to Recharge Battery of Ring Doorbell?
A Micro-USB cable is used to charge your Ring Video Doorbell.
It will take approximately five to ten hours to completely charge your Ring Video Doorbell.
- To re-energize your Ring Doorbell, follow these steps:
- Remove the doorbell’s security screws from the base and raise it up and away from the mounting bracket.
- Using your security screws, reattach the Ring unit to the mounting bracket.
- After around 30 seconds, test your Ring doorbell by hitting the front button (time for the Ring doorbell to start up).
How can I replace the battery in my ring doorbell?
To reset the Ring Doorbell’s battery, you must first remove the device’s faceplate.
Then you must press and hold the camera’s reset button for more than 10 seconds.
After then, you can let it go. The light on the front of the camera will begin to flash a few times, indicating that the battery has been reset and the device is resuming.
How long does the ring doorbell’s battery last?
The Ring Doorbell batteries are said to last between 6 and 12 months.
However, in practice, the batteries last for a shorter period of time, often 1 to 3 months on a full charge.